لاہور میں مفت اور فوری ڈیلیوری دستیاب ہے۔
Premium Dates ✦ Fresh Stock ✦ Delivery Across Pakistan
ادائیگی سے پہلے پارسل کھولنے کی اجازت ہے
100% Pure Honey ✦ Natural Quality by Noor E Qalb

Terms of service

Welcome to Noor E Qalb. These Terms of Service govern your use of our website, products, and services. By accessing or purchasing from us, you agree to be bound by the terms outlined below.

1. About Noor E Qalb

Noor E Qalb specializes in providing:

  • Premium Quality Dates

  • Pure Natural Honey

  • Umrah & Hajj Gift Boxes

  • Islamic Gifts for Pilgrims

  • Customized Religious Gift Packaging

Our mission is to deliver authentic, high-quality products that reflect tradition, purity, and thoughtful gifting for those returning from Umrah and Hajj.

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2. Eligibility to Use Our Services

By using this website, you confirm that:

  • You are at least 18 years old

  • You provide accurate personal and delivery information

  • You will not misuse our services for unlawful activities

3. Product Information

We strive to ensure all product descriptions, images, and details are accurate. However:

  • Slight variations in packaging or appearance may occur

  • Natural products like dates and honey may vary due to seasonal sourcing

  • All products are subject to availability

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4. Orders & Payments

  • All orders are confirmed only after successful payment.

  • We reserve the right to cancel any order due to stock issues, pricing errors, or suspected fraud.

  • Prices may change without prior notice.

We use secure payment methods to ensure safe transactions.

5. Shipping & Delivery

We aim to deliver your order promptly and safely.

  • Delivery timelines may vary depending on location.

  • Noor E Qalb is not responsible for delays caused by courier services or unforeseen circumstances.

  • Customers must provide accurate shipping details.

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6. Returns & Exchanges

Due to the nature of food items (dates and honey):

  • Returns are only accepted if the product is damaged or incorrect.

  • Claims must be made within 48 hours of delivery with proof (images/video).

  • Customized Umrah gift boxes are non-refundable unless defective.

7. Product Quality Commitment

We are committed to providing:

  • Carefully sourced premium dates

  • 100% pure natural honey

  • Hygienic packaging suitable for gifting

  • Elegant Islamic gift presentation

Our products are selected to reflect sincerity, wellness, and tradition.

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8. Intellectual Property

All content on this website including:

  • Logo

  • Images

  • Product descriptions

  • Branding material

is the property of Noor E Qalb and may not be copied, reproduced, or used without permission.

9. Limitation of Liability

Noor E Qalb shall not be held liable for:

  • Improper storage of products after delivery

  • Allergic reactions or misuse of products

  • Delivery delays beyond our control

Customers are responsible for proper handling and consumption of items.

10. Privacy

Your personal information is kept secure and is only used for:

  • Order processing

  • Delivery coordination

  • Customer support

We do not sell or share customer data with third parties.

11. Changes to Terms

Noor E Qalb reserves the right to update these Terms of Service at any time. Changes will be reflected on this page with an updated effective date.

12. Contact Us

For any questions, custom Umrah gift orders, or support:

Noor E Qalb
📧 Email: info@nooreqalb.com
📞 Phone/WhatsApp: 03084343449
📍 Location: Garden, F/7, 3rd Floor, Sea breeze, new, Shershah Block town, Lahore, 05309, Pakistan